Terms of Service

Welcome to Scrivly. These Terms of Service (“Terms”) are a legal agreement between you (“you” or “your”) and Scrivly, Inc. (“Scrivly,” “we,” “us,” or “our”). These Terms govern your access to and use of the Scrivly website at scrivly.ai and all related products, services, and features (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

1. Description of Services

Scrivly provides legal AI infrastructure products designed for law firms and legal departments. Our Services include:

• Scrivly Local: an on-premises AI system that runs entirely on hardware within your physical environment. No data leaves your premises. The system operates without an internet connection for document processing and inference.
• Scrivly Pro: a cloud-hosted AI platform with secure, isolated environments for each firm. Data is encrypted in transit and at rest. Access is controlled through firm-specific authentication and matter-level isolation.
• Scrivly Secure: an air-gapped deployment designed for classified, regulated, or highly sensitive environments. The system operates without any network connectivity and is delivered on pre-configured hardware.

2. Eligibility

You must be at least 18 years of age to use the Services. By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

3. Account Registration

To access certain features of the Services, you may be required to create an account. When you create an account, you agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain and promptly update your account information to keep it accurate, current, and complete.
• Maintain the security and confidentiality of your login credentials and not share them with any third party.
• Accept responsibility for all activities that occur under your account.
• Notify us immediately at han@scrivly.ai if you become aware of any unauthorized access to or use of your account.

We reserve the right to suspend or terminate your account if any information provided during the registration process or thereafter proves to be inaccurate, not current, or incomplete.

4. Subscriptions and Payment

4.1 Subscription Plans

Access to certain Services requires a paid subscription. Subscription plans, features, and pricing are described on our website and may be updated from time to time. Changes to pricing will not affect your current subscription term but may apply upon renewal.

4.2 Billing and Payment

By subscribing to a paid plan, you authorize us to charge the payment method you provide for the applicable subscription fees. Subscription fees are billed in advance on a monthly or annual basis, depending on the plan you select. All fees are non-refundable except as expressly stated in these Terms or as required by applicable law.

4.3 Renewal

Subscriptions automatically renew at the end of each billing cycle unless you cancel your subscription before the renewal date. You may cancel your subscription at any time through your account settings or by contacting us at han@scrivly.ai.

4.4 Taxes

All fees are exclusive of taxes, levies, or duties imposed by applicable taxing authorities. You are responsible for paying all such taxes, levies, or duties, excluding only taxes based on Scrivly’s net income.

4.5 Hardware Purchases

Scrivly Local and Scrivly Secure may involve the purchase of pre-configured hardware. Hardware purchases are subject to separate purchase agreements that will be provided at the time of order. Hardware pricing, delivery timelines, and warranty terms are specified in those agreements. Title and risk of loss for hardware pass to you upon delivery to the carrier.

5. Acceptable Use

You agree not to use the Services for any unlawful or prohibited purpose. Without limitation, you agree not to:

• Use the Services in violation of any applicable federal, state, local, or international law or regulation.
• Use the Services to engage in the unauthorized practice of law or to provide legal advice to third parties if you are not a licensed attorney.
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any part of the Services, the servers on which the Services are stored, or any server, computer, or database connected to the Services.
• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
• Use any robot, spider, scraper, or other automated means to access the Services for any purpose without our express written permission.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services or any part thereof.
• Remove, alter, or obscure any copyright, trademark, or other proprietary notices from the Services.
• Use the Services to transmit, distribute, or store material that infringes the intellectual property rights or other rights of any third party.
• Use the Services in any manner that could disable, overburden, damage, or impair the Services or interfere with any other party’s use of the Services.
• Sublicense, resell, or redistribute the Services or any portion thereof without our prior written consent.

6. Intellectual Property

6.1 Scrivly’s Intellectual Property

The Services, including all software, algorithms, models, designs, text, graphics, logos, icons, images, audio clips, and other content, are the exclusive property of Scrivly or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws. Scrivly has multiple patent filings covering its core inference architecture. You may not copy, modify, distribute, sell, or lease any part of our Services without our prior written consent.

6.2 Your Content

You retain all rights in and to the documents, files, and other content that you upload, submit, or transmit through the Services (“Your Content”). By using the Services, you grant Scrivly a limited, non-exclusive, non-transferable license to process Your Content solely for the purpose of providing the Services to you. We do not claim any ownership rights in Your Content. For Scrivly Local deployments, Your Content never leaves your premises and is not accessible to Scrivly.

6.3 Output

The outputs generated by the Services based on Your Content (“Output”) are provided to you for your use. As between you and Scrivly, you own the Output generated from Your Content, subject to your compliance with these Terms. You acknowledge that Output is generated by AI and may contain errors. You are solely responsible for reviewing, verifying, and validating all Output before relying upon it for any purpose.

6.4 Feedback

If you provide us with any feedback, suggestions, ideas, or recommendations regarding the Services (“Feedback”), you grant Scrivly an irrevocable, non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and incorporate the Feedback into our Services without any obligation or compensation to you.

7. AI Disclaimers

7.1 Scrivly Is Not a Law Firm

Scrivly is a technology company. We are not a law firm, and we do not provide legal advice, legal representation, or legal services of any kind. The Services are tools designed to assist licensed attorneys in their legal work. The use of the Services does not create an attorney-client relationship between you and Scrivly. Nothing in the Services should be construed as legal advice.

7.2 Accuracy Limitations

The Services use artificial intelligence to analyze documents and generate outputs. While Scrivly employs a dual-model inference system with citation verification designed to reduce inaccuracies, AI-generated content may contain errors, omissions, or inaccuracies. Outputs may include incorrect citations, misinterpretations of legal provisions, or incomplete analysis. You are solely responsible for independently verifying all Output before relying upon it for any legal purpose, including but not limited to court filings, client advice, contract drafting, and regulatory compliance.

7.3 Professional Responsibility

As a licensed attorney, you are bound by the rules of professional conduct in your jurisdiction. The use of AI tools, including the Services, does not relieve you of your professional obligations, including your duty of competence, your duty of diligence, your duty to supervise, and your duty to maintain client confidentiality. You are solely responsible for ensuring that your use of the Services complies with all applicable rules of professional conduct and ethical obligations.

8. Confidentiality

We understand that the information processed through our Services may include confidential, privileged, and sensitive legal materials. Our confidentiality commitments vary by product:

• Scrivly Local: all data remains on your premises. Scrivly has no access to your documents, queries, or outputs. Confidentiality is maintained through physical and architectural isolation.
• Scrivly Pro: your data is encrypted in transit and at rest, isolated at the firm and matter level, and not used to train or improve our models. We maintain strict access controls and do not share your data with third parties except as necessary to provide the Services.
• Scrivly Secure: the system operates in an air-gapped environment with no network connectivity. All data remains within the physical confines of the deployed hardware. Scrivly has no remote access to the system.

We will not use Your Content to train, improve, or develop our AI models without your explicit written consent. For enterprise customers, we offer additional confidentiality agreements and data processing agreements upon request.

9. Warranty Disclaimer

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. SCRIVLY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SCRIVLY DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY OUTPUT GENERATED BY THE SERVICES, INCLUDING BUT NOT LIMITED TO CITATIONS, LEGAL ANALYSIS, CONTRACT SUMMARIES, AND DOCUMENT DRAFTS. YOU ACKNOWLEDGE THAT AI-GENERATED CONTENT MAY CONTAIN ERRORS AND THAT YOU ARE SOLELY RESPONSIBLE FOR VERIFYING ALL OUTPUT BEFORE RELYING UPON IT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM SCRIVLY OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SCRIVLY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (C) ANY OUTPUT OBTAINED FROM THE SERVICES, INCLUDING BUT NOT LIMITED TO RELIANCE ON INACCURATE CITATIONS, LEGAL ANALYSIS, OR DOCUMENT DRAFTS; (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT; OR (E) ANY OTHER MATTER RELATING TO THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, WHETHER OR NOT SCRIVLY HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SCRIVLY’S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID TO SCRIVLY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100.00).

11. Indemnification

You agree to defend, indemnify, and hold harmless Scrivly, its officers, directors, employees, agents, suppliers, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorneys’ fees) arising from: (a) your use of and access to the Services; (b) your violation of any term of these Terms; (c) your violation of any third-party right, including without limitation any intellectual property, privacy, or proprietary right; (d) any claim that Your Content caused damage to a third party; or (e) your reliance on any Output generated by the Services. This indemnification obligation will survive the termination of these Terms and your use of the Services.

12. Term and Termination

12.1 Term

These Terms are effective as of the date you first access or use the Services and will remain in effect until terminated by either you or Scrivly.

12.2 Termination by You

You may terminate these Terms at any time by ceasing all use of the Services and, if applicable, canceling your subscription through your account settings or by contacting us at han@scrivly.ai.

12.3 Termination by Scrivly

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the Services will immediately cease.

12.4 Effect of Termination

Upon termination of these Terms: (a) all licenses and rights granted to you under these Terms will immediately terminate; (b) you must cease all use of the Services; (c) you remain liable for all fees and charges incurred prior to termination; and (d) the following sections will survive termination: Sections 6 (Intellectual Property), 7 (AI Disclaimers), 9 (Warranty Disclaimer), 10 (Limitation of Liability), 11 (Indemnification), 13 (Governing Law), 14 (Dispute Resolution), and 15 (General Provisions).

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any legal action or proceeding not subject to arbitration under Section 14 shall be brought exclusively in the state or federal courts located in Travis County, Texas, and you consent to the personal jurisdiction of such courts.

14. Dispute Resolution

14.1 Informal Resolution

Before filing any formal dispute, you agree to first attempt to resolve the dispute informally by contacting us at han@scrivly.ai. We will attempt to resolve the dispute informally within 60 days. If the dispute is not resolved within 60 days, either party may proceed to binding arbitration as described below.

14.2 Binding Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator in Austin, Texas. The language of the arbitration shall be English. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

14.3 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information. Claims in small claims court may also be brought without first going through arbitration.

14.4 Class Action Waiver

YOU AND SCRIVLY AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. UNLESS BOTH YOU AND SCRIVLY AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON’S OR PARTY’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY’S INDIVIDUAL CLAIM. IF THIS CLASS ACTION WAIVER IS FOUND TO BE UNENFORCEABLE, THEN THE ENTIRETY OF THIS ARBITRATION PROVISION SHALL BE NULL AND VOID.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Scrivly regarding the Services and supersede all prior and contemporaneous agreements, proposals, and communications, whether oral or written.

15.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its original intent.

15.3 Waiver

The failure of Scrivly to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. A waiver of any term shall only be effective if in writing and signed by an authorized representative of Scrivly.

15.4 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without Scrivly’s prior written consent. Any attempt to assign or transfer without such consent will be null and void. Scrivly may assign or transfer these Terms, in whole or in part, without restriction and without notice to you.

15.5 Force Majeure

Scrivly shall not be liable for any failure or delay in performing its obligations under these Terms if such failure or delay results from circumstances beyond Scrivly’s reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, pandemics, epidemics, strikes, supply chain disruptions, or failures of telecommunications or internet infrastructure.

15.6 Notices

All notices required or permitted under these Terms shall be in writing and shall be deemed given when delivered personally, sent by confirmed email, or sent by certified or registered mail, return receipt requested, to the address associated with your account or, for Scrivly, to the address listed in Section 16 below. You agree that email notice to the address associated with your account constitutes adequate notice for all purposes under these Terms.

15.7 Relationship of the Parties

Nothing in these Terms shall be construed to create a partnership, joint venture, employment, or agency relationship between you and Scrivly. Neither party has the authority to bind the other or to incur any obligation on the other’s behalf.

16. Contact Us

If you have any questions about these Terms of Service, please contact us: